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HUBSPOT

Grow better with HubSpot

Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one customer platform that grows with your business.

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What is HubSpot?

HubSpot is a customer platform with all the software, integrations, and resources you need to connect your marketing, sales, content management, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers. Each product in the platform is connected to the same underlying CRM database, giving you incredible insight into every contact at each stage in their customer journey. 

 

HubSpot help businesses

Collect leads by potential segments
Implement email marketing campaigns, advertising campaigns, build website content, social media, thereby attracting customers and capturing the effectiveness of Marketing activities.keting. 

Aggregate centralized customer data
Record all interaction history between businesses and customers (visiting websites, reading and opening emails, recording calls, recording meetings), completed and ongoing orders, ensuring all personnel have the same information, thereby providing appropriate customer care activities

Freedom to set up and automate workflows
From automatically allocating personnel to customer segments, to automatically updating customer data, email streaming, minimizing manual work while still ensuring quick access to customers.

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Manage Marketing campaigns

Marketing Hub provides features that help businesses develop effective marketing strategies: 

  • Marketing Automation: HubSpot Marketing Hub provides tools that help businesses save time and effort in tasks such as sending emails, creating content, and tracking campaign performance. 
  • Content Management: Businesses can easily create, manage, and distribute content across different channels. 
  • Social Media Management: HubSpot Marketing Hub's tools help businesses manage social media campaigns, including scheduling posts, analyzing performance, and engaging with users. 
  • Email Marketing: Email marketing is easier than ever with the ability to create professional emails even if you have no design experience. Sending emails instantly or scheduling them for later is just a click away. You can also track email open rates, engagement, and conversions to gain insights into how customers interact with your messages.

Manage sales pipeline and sales process

Sales Hub empowers businesses to easily manage their sales and customer relationships. Sales Hub also helps predict trends, strengthen customer engagement, and support after-sales customer care. This helps businesses improve sales performance and effectively manage customer relationships.

  • Data Analysis: Track the performance of sales campaigns and individual team members to make better informed decisions.
  • Sales Process Automation: Automate repetitive tasks such as sending emails, generating documents, and tracking leads, saving time and increasing efficiency.
  • Sales Deal Management: Sales Hub helps track and manage sales deals from initial contact to closing.
  • Effective Customer Management: Sales Hub helps organize customer information and interactions effectively, from tracking deals to managing contact information.
  • Monitor Sales Revenue KPIs and Sales Activities KPIs of sales team
Sales Hub - Deals
Create ticket from conversation

Manage customer support and customer success

Service Hub is the key for businesses to improve efficiency in customer care, from increasing customer satisfaction and loyalty to finding up-sale and cross-sale opportunities.

  • Inbox: Record and organize new requests through many different channels such as Live Chat, Chatbot, Group Email
  • Playbook: Standardize SLAs and question sets, thereby quickly answering customer questions
  • Ticket Management System: Organize information, data and customer feedback in each stage with resonance from different departments to provide the fastest and most optimal solution for customers. 

Build your website with customized message for each target audience

HubSpot CMS (Content Management System) is an integrated content management system that helps businesses build and manage content flexibly and efficiently. 

  • Easy and flexible website creation: The user-friendly interface helps you quickly set up and manage your website. Use AI or HubSpot's available tools to customize your website and meet your creative needs. 
  • Optimize your website for a personalized experience: Turn your website into an effective marketing tool to increase conversion rates and achieve your business goals. 
  • Multi-tasking content management: Scale and control. Manage digital assets, from cloud storage to GDPR compliance and access restrictions. 
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HubSpot Operation Hub

Connect data and integrate systems

Operations Hub helps businesses connect data, automate processes, and improve operational performance. Here are some of the key features of HubSpot Operations Hub: 

  • Connect applications: Operations Hub helps you connect the different business applications you use, such as your accounting system, inventory management system, email tool, and more. This eliminates manual data entry and ensures that everyone in your business is working with the latest data. 
  • Data synchronization: Operations Hub automatically synchronizes data between your applications, ensuring that information is accurate and consistent. 
  • Process automation: Operations Hub allows you to automate routine business processes, such as sending welcome emails to new customers, creating support tickets for customer requests, or updating customer records. This saves you time and money, while improving productivity and efficiency. 
  • Programmable automation: Allows you to write JavaScript or Python code in HubSpot workflows to automate more complex business processes. 
  • Data quality automation: Helps you identify and fix errors in your customer data. 

We saw a 50% increase in organic keywords and a 10X increase in event registrants. This was a huge win for us when we had to pivot quickly to 100% online events and advising appointments

Dahlia Najor Director of Admissions and Outreach, School of Leadership and Education Sciences, University of San Diego

Success stories

Kahoot

KAHOOT

HubSpot helps Kahoot reduce forecasting and customer data collection time by 50%, invoice customers 3 times faster and reduce communication time of Marketing and Sales teams by 50%.

Tumblr

TUMBLR

HubSpot helps Tumblr build lists and send personalized emails, attracting users, thereby doubling the number of posts per user, 3 times the number of likes per user, and 5 times the number of re-blogs. of each user.

Agoda

AGODA

HubSpot as a trusted source of information for Agoda, Agoda has brought the team, with more than 1,000 members, to a new level of efficiency and productivity. Specifically, HubSpot helped Agoda reduce the preparation time for the meeting by 50%. calls &  reduces average time spent on calls by 31%.

Take care of customers and increase sales with HubSpot

Book a call to receive a free 1:1 consulting session with Flexidata - trusted HubSpot partner in Vietnam